Stay up to date!

Ever since the first call center started its operations in the Philippines in 1992, the industry significantly contributed to the country’s Gross Domestic Product (GDP). At present, 1.4 million Filipinos are currently employed in the industry, according to the Contact Center Association of the Philippines (CCAP). No wonder the Call Center Industry remains to be the ‘sunshine industry’ through the years.

Becoming a better salesperson is a never-ending process. You’re already well-equipped with the essential elements of a successful sales pitch. You know how to connect with your clients. You understand your unique value proposition. You know the power of storytelling. And for sure, you’ve already closed some huge deals.

“How to increase traffic to your website?”

In the Global Employee Engagement Report released in 2018 by global outsourcing company Aon Hewitt, Filipinos were found to be one of the most engaged employees in Asia. According to the report, 7 out of 10 Filipino employees are highly engaged in their jobs. This makes the Philippines the second-highest among key economies in Asia-Pacific.

HR challenges are very common in a company. These challenges are consist of different and very broad areas. HR or Human Resource Management is critical and has a big role in every organization. Of course, as HR, you are responsible for the welfare, efficiency, and engagement of the whole employees.

HR challenges are very common in a company. These challenges are consist of different and very broad areas. HR or Human Resource Management is critical and has a big role in every organization. Of course, as HR, you are responsible for the welfare, efficiency, and engagement of the whole employees.

Successful companies know the importance of developing highly engaged employees. These employees are very productive and dedicated to their jobs and share a common goal with the company. They are highly energetic and inspired to work.
When employees are disengaged, their productivity is usually low. They do their tasks for the sake of having a job and contribute to making the environment less encouraging.

The worldwide statistics show that employee engagement globally is surprisingly very low with only 15% engagement rate. Ready for another surprising fact? 51% percent of employees are actively looking or a new job or at least watching for job openings.

There are tons of employee engagement myths and these myths are playing a huge role in the status quo of employee engagement rate. Here, we will debunk those myths to help you improve your employee engagement and get out of that status quo.

As the saying goes, old ways won't open new doors. Same goes to sales techniques. Vintage sales techniques are not that effective anymore in today's modern market scene. Because of the boom of the internet and information technology, consumers are wiser than ever.
Information is almost instant making consumers more equipped to make quick decisions without consulting to a salesperson. This makes the role of the sale teams more challenging in the modern and digitalized world.

Whether you are an entrepreneur, CEO or an HR manager, building unified employee relations is an integral part of your role. It is a never-ending task as you have to deal with constant employee relationship issues all the time. As leaders, we must secure a highly engaged working environment.

Right sales strategies will help you hone a bright future in the field of sales. Sales is a promising but very challenging career as you have to consistently hit your monthly, quarterly and annual targets.

Companies are working hard and invest a lot of resources to different retention tactics like customer rewards and content marketing to acquire customers. It all starts with raising awareness about your brand by tapping different channels like events, traditional media or digital marketing channels such as Google ads or Facebook.

Employee recognition program is one of the best tools for you to boost overall company performance. An effective recognition program is like an investment that pays multiple returns.

Gone are the days where paper vouchers or coupons offering as much as 50% discounts. If you're an entrepreneur, marketer or even HR professional looking for effective and easy to administer rewards for your employees, you must now think digital.

Are you an entrepreneur or a marketer who wants to further increase and improve your profit? Do you want to gain happier and more satisfied customers? In your marketing plan, do you have a Customer Loyalty Program? If none, you must consider having one because having more loyal customers can have a big impact on your profitability.