Merchant Related Concerns

Where Can I Use my Pluxee Gift?

  • You can use it in over 17,000 merchants nationwide! Just visit this link to view the full list at merchantlocator.pluxee.ph
  • It cannot be used for utility or any bills payment.

 

The Merchant did not accept my Pluxee Gift, what should I do?

  • Please contact us at (02) 8689-4700 or email support@care.pluxee.ph and provide the following details so we can report the concern to our merchant’s team.
       – Your Full Name:
       – Contact Number:
       – Email Address:
       – Merchant Name:
       – Merchant Address:
       – Merchant Contact Person:
       – Merchant Contact Person Designation:
       – Date and time of transaction:
       – Reason for non-acceptance: