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The Benefits of Digital Transformation to Your Consumers

Benefits of Digital Transformation to Your Consumers

Now that everything is instant and on-the-go, the digital-conscious consumers of today developed heightened expectations for the brands they support. These expectations shape their demands. And it’s vital that brands meet them half-way, if not all the way. Brands today are faced with this question: How do our products and services make my consumers’ lives […]

What Digital Transformation Means For Business (And Why You Should Embrace It)

What Digital Transformation Means For Business

Digital transformation has three stages. According to Tech One CEO Lars Jeppesen, here’s how the transformation goes: Fixing the past. The first step is digitization. This is the collection of paper-based information and making digital copies. Revamping the present. Upon digitization of documents, organizations should then follow a paperless workflow. Creating the future. At this […]

5 HR Holiday Issues in the Philippines

Despite being the merriest time of the year, the Christmas season does not simply pass by without a few HR holiday issues. There are a few challenges that crop out in the workplace during the holiday season every year. And unfortunately, these challenges are not always easy for Human Resource departments to deal with. In […]

A Complete How-To Guide for HRs on Beating Christmas Rush

How To Beat The Christmas Rush

No matter how much we tell ourselves that we’ll be prepared next Christmas, we still find ourselves in the middle of the Christmas rush somehow. This happens to many people, including Human Resource (HR) professionals who are busy preparing for company events during the season. From planning the office Christmas party to processing everyone’s 13th-month […]

Call Center Industry Challenges in The Philippines and How To Address Them

Call Center Industry Challenges in the Philippines

Ever since the first call center started its operations in the Philippines in 1992, the industry significantly contributed to the country’s Gross Domestic Product (GDP). At present, 1.4 million Filipinos are currently employed in the industry, according to the Contact Center Association of the Philippines (CCAP). No wonder the Call Center Industry remains to be […]

Avoid These Common Christmas Event ‘Epic Fails’

Common Christmas Event Mistakes

The most common Christmas event mistakes are not hard to avoid—if only we knew about them. During this season, there’s a certain amount of pressure to HR professionals as the point person for company Christmas events. With Christmas happening only once a year, organizing a Christmas party becomes a huge task. At this point in […]