November 2019 - Sodexo

A Complete How-To Guide for HRs on Beating Christmas Rush

How To Beat The Christmas Rush

No matter how much we tell ourselves that we’ll be prepared next Christmas, we still find ourselves in the middle of the Christmas rush somehow. This happens to many people, including Human Resource (HR) professionals who are busy preparing for company events during the season. From planning the office Christmas party to processing everyone’s 13th-month […]

Call Center Industry Challenges in The Philippines and How To Address Them

Call Center Industry Challenges in the Philippines

Ever since the first call center started its operations in the Philippines in 1992, the industry significantly contributed to the country’s Gross Domestic Product (GDP). At present, 1.4 million Filipinos are currently employed in the industry, according to the Contact Center Association of the Philippines (CCAP). No wonder the Call Center Industry remains to be […]